Privacy Policy

Last updated: 13 November 2026.

Who we are. In this document, "Vens", "we", "us" and "our" mean Vens Hydroluft Corporation, Woodbridge, Ontario, Canada, and its affiliated companies, including Vens Hydroluft Private Limited (manufacturing, Chennai, India) and VDT Europa OÜ (Tallinn, Estonia). The Vens company that issues a quotation, order acknowledgement or invoice is the company you contract with.

This policy explains how we handle personal data collected through skimmer.co.in, our forms, email, telephone, trade events and business dealings. We follow the Personal Information Protection and Electronic Documents Act (Canada), the EU General Data Protection Regulation where it applies, India's Digital Personal Data Protection Act, 2023 and other applicable laws.

1. Who is responsible for your data

The Vens company you deal with is responsible for your personal data. Enquiries through this website are handled by Vens Hydroluft Corporation together with the affiliate that will serve you. For enquiries from the European Economic Area this is VDT Europa OÜ, Tallinn, Estonia.

2. What we collect

• Contact and business details: name, job title, company, email, telephone, address and country.

• Enquiry and order details: products of interest, specifications, drawings, site information, quotations, orders, delivery and invoicing details. Card payments are processed by our payment provider; we do not store full card numbers.

• Job applications: CVs, qualifications, employment history and any information you choose to send.

• Supplier details: contacts, registration and tax details, and bank details for payment.

• Technical data: IP address, browser and device type, pages visited, referring site, approximate location and cookie identifiers.

3. How we use it, and our legal bases

• To answer enquiries, prepare quotations, supply products and provide service. Basis: steps at your request before a contract, and performance of a contract.

• To manage our relationship with customers, distributors and suppliers, and to keep proper records. Basis: legitimate interests and legal obligations, such as tax and accounting.

• To send product information, technical articles and event invitations. Basis: your consent, or our legitimate interest in business-to-business marketing. You can opt out at any time.

• To consider job applications. Basis: steps at your request and our legitimate interests, or consent where the law requires it.

• To run, secure and improve the website, and to measure how it is used. Basis: legitimate interests, and consent for non-essential cookies.

• To meet legal, regulatory, export-control and sanctions obligations, and to establish or defend legal claims.

4. Who we share it with

We do not sell personal data. We share it only with:

• Vens group companies that help serve you;

• service providers acting for us, such as website hosting (Wix), email, analytics, payment, logistics and IT support providers, under contract and only for our purposes;

• authorised distributors or agents in your region, where needed to answer your enquiry;

• professional advisers, auditors and insurers;

• authorities, where the law requires it.

5. International transfers

We operate in Canada, the European Union, India and the Middle East, and our service providers may process data in other countries, including the United States. When data leaves the European Economic Area, we use adequacy decisions or the European Commission's standard contractual clauses. Elsewhere we use contractual and organisational safeguards that give comparable protection.

6. How long we keep it

• Enquiry and quotation records: up to 3 years after the last contact.

• Customer, order and supplier records: as long as required by tax and company law, normally up to 8 years.

• CVs: up to 2 years, so we can consider you for future openings, unless you ask us to delete them sooner.

• Marketing preferences: until you opt out.

7. Your rights

Depending on where you live, you may have the right to:

• access your data, and have it corrected, completed or erased;

• restrict or object to its use, including for direct marketing;

• receive it in a portable format;

• withdraw consent at any time;

• nominate another person to exercise your rights.

To exercise these rights, write to us using the contact details below. We will respond within the time the law allows, normally 30 days. You may also complain to your data protection authority. In Canada this is the Office of the Privacy Commissioner. In Estonia it is the Data Protection Inspectorate (Andmekaitse Inspektsioon). In India it is the Data Protection Board of India.

8. Cookies

The website uses cookies that are essential for it to work. With your consent, it also uses cookies for analytics and to improve your experience. You can accept or decline non-essential cookies in the cookie banner and change your choice at any time in your browser settings. Embedded maps and videos from Google and YouTube set their own cookies when they load.

9. Security

We use technical and organisational measures appropriate to the risk. These include encrypted connections, access controls and supplier contracts. No system is completely secure, so please do not send passwords or full card numbers by email.

10. Children

Our website and products are intended for businesses and professionals. We do not knowingly collect data from anyone under 18.

11. Grievance and privacy contact

Questions, requests and grievances about personal data can be sent to sales@skimmer.co.in, marked "Privacy". This contact acts as our grievance officer under India's data protection law.

12. Changes

We may update this policy and will publish the new version on this page with its date.

Contact. Vens Hydroluft Corporation, 28 Christina Ciccolini Court, Woodbridge, Ontario, Canada. Email sales@skimmer.co.in. Telephone +1 289 622 1032.